Privacy policy

Last updated: September 10, 2026

NOAVENTI LLC ("we", "us", "our") operates the website vivalias.com.

NOAVENTI LLC is a limited liability company registered in the State of Wyoming, United States, with a registered business address at 30 N Gould St, STE R, Sheridan, WY 82801, United States.

We respect your privacy and are committed to handling your personal information in accordance with applicable privacy and data protection laws, including applicable Canadian, United States and Australian privacy laws, as well as other data protection laws that may apply depending on your location.

1. What Personal Information We Collect

When you browse our website, place an order or contact us, we may collect:

  • Identity and contact details: name, email address, phone number, shipping and billing address.
  • Payment information: payment details are processed securely by our payment providers. We do not store your full card number.
  • Order information: products purchased, order value and delivery details.
  • Device and browsing data: IP address, browser type, operating system, pages visited, referring URL and cookies.
  • Communications: messages you send us by email, contact form or other customer support channels.

2. How We Collect Your Information

We may collect personal information:

  • Directly from you when you place an order, create an account, subscribe to marketing communications or contact us.
  • Automatically through cookies and similar technologies when you visit our website.
  • From third parties, including payment processors, shipping providers and service providers involved in processing your order.

3. Why We Collect and Use Your Information

We may use your personal information for the following purposes:

  • Processing and fulfilling your orders.
  • Arranging shipping and delivery.
  • Communicating with you about your order, including dispatch and tracking notifications.
  • Providing customer support and responding to enquiries.
  • Sending marketing communications where permitted by law and based on your preferences.
  • Improving our website, products and services.
  • Measuring website and advertising performance.
  • Detecting and preventing fraud or misuse.
  • Complying with legal, tax, accounting and regulatory obligations.

4. Legal Bases for Processing

Where required by applicable law, we process your personal information on one or more of the following legal bases:

  • Performance of a contract: to process, fulfil and deliver your order.
  • Consent: for marketing communications and non-essential cookies where consent is required.
  • Legitimate interests: to operate and improve our business, prevent fraud, secure our website and understand how our services are used.
  • Legal obligations: to comply with applicable tax, accounting, consumer protection and regulatory requirements.

5. Who We Share Your Information With

We may share personal information with third parties where necessary to operate our business and provide our services, including:

  • Shopify: our e-commerce platform and hosting provider.
  • Payment processors: including Shopify Payments and its payment processing partners.
  • Shipping and logistics providers: to process and deliver your orders.
  • Analytics providers: to understand website traffic and usage.
  • Email and marketing providers, including Omnisend: to manage transactional and promotional communications.
  • Advertising platforms, including Meta and Google: to measure advertising performance and deliver relevant advertising, subject to applicable cookie and consent requirements.
  • Professional and regulatory parties: where required by law or reasonably necessary to protect our legal rights.

We do not sell or rent your personal information to third parties for their own direct marketing purposes.

6. International Data Transfers

NOAVENTI LLC is registered in the United States and works with service providers located in various countries, including the United States, Canada and other jurisdictions.

As a result, your personal information may be transferred to, processed or stored in countries outside your country of residence.

Where required by applicable law, we take reasonable steps to ensure that appropriate safeguards are in place for international transfers of personal information.

Our third-party service providers maintain their own privacy and security practices and process information according to their respective terms and privacy policies.

7. How We Store and Protect Your Information

We take reasonable administrative, technical and organisational measures to protect personal information against loss, misuse, unauthorised access, modification or disclosure.

Our website uses SSL/TLS encryption, and payment information is processed through payment providers that maintain applicable security standards.

However, no method of transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to comply with applicable legal, tax, accounting and regulatory obligations.

Marketing information may be retained until you unsubscribe, withdraw consent where applicable, or the information is no longer required.

8. Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

  • Keep your shopping cart active.
  • Remember your preferences.
  • Analyse website traffic and usage.
  • Improve website performance.
  • Measure advertising effectiveness.
  • Deliver relevant advertising where permitted.

Depending on your location, you may be able to manage your cookie preferences through our website or through your browser settings.

Disabling certain cookies may affect the functionality of parts of the website.

9. Your Privacy Rights

Depending on your country, state or region, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information where applicable.
  • Restrict or object to certain processing activities.
  • Request a portable copy of certain personal information.
  • Withdraw consent where processing is based on consent.
  • Opt out of marketing communications.
  • Exercise additional rights available under applicable privacy laws.

To exercise your rights, contact us at:

contact@vivalias.com

We may need to verify your identity before processing certain requests.

Depending on your location, you may also have the right to lodge a complaint with the relevant privacy or data protection authority in your jurisdiction.

For customers in Australia, complaints may be submitted to the Office of the Australian Information Commissioner (OAIC).

Canadian and United States customers may have additional rights under applicable federal, provincial or state privacy laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services or legal obligations.

Any changes will be published on this page with an updated revision date.

We encourage you to review this policy periodically.

11. Children’s Privacy

Our website and products are not directed at children, and we do not knowingly collect personal information from children without appropriate parental or guardian consent where required by law.

If you believe that a child has provided us with personal information, please contact us so that we can review the situation and take appropriate action.

12. Contact Us

If you have questions about this Privacy Policy, your personal information or our privacy practices, please contact us:

Email: contact@vivalias.com

Business address:
NOAVENTI LLC
30 N Gould St, STE R
Sheridan, WY 82801
United States